Sage 50 Error: “Email MAPI error: An error occurred in sending the message.”

Sage 50 is amazing accounting software that is designed on a user-friendly interface. It reduces all your accounting and financial needs. This error generally occurs in the Canada Edition of the Sage 50 accounting software. Sage 50 is designed using an advance, which makes your software runs smoothly and you can seamlessly integrate your Sage 50 with many other applications.

MAPI Error in Sage 50

When you are operating on your Sage 50 accounting software, you may come across a certain situation when you see an error message, “Email MAPI Error: An error occurred in sending the message. Return Code 26 OR Return Code 2, MAPI E error”. It is an Email MAPI error in Sage 50, which occurs when you try to send an invoice through an email and you get an error message. Sometimes, you even end up getting Return code for this MAPI error. You can also get in touch with the technical support for assistance or you can follow the solution mentioned in this article.

Causes of MAPI Error in Sage 50

Here are causes that are responsible for the occurrence of the Email MAPI error in your version of Sage 50 accounting software:

  • Your system has many editions of Microsoft Outlook installed.
  • Your Outlook is set up as “Run as Administrator” while you have set up the Sage 50 application as a “User” and this is creating a rift in your applications.


Here are some solutions which will resolve your Sage Email MAPI Error:

Method I: Windows Updates

  • Click on the Windows Start tab on the taskbar.
  • Open the Control Panel on your screen.
  • Browse for the Windows Update
  • Check for any Windows updates. If there are any available then download & install it.

Method II: Verify Add-in for Microsoft Outlook, that is installed in your system

  • End all the applications that are running on your system.
  • Re-install the Sage 50 software in your system.
  • As your installation is completed, click OK available from the dialog box.
  • Now, you will have to open the Add/Remove Program Component
  • Press Next tab and click on the checkbox to remove the mark from the option Add-in for Microsoft Outlook.
  • Click on the Next
  • Now, you will have to repeat the procedure that is mentioned again and this time, you will have to select the check-box Add-in for MS Outlook

Method III: Set default programs

  • Log in to your computer as System Administrator, so that you have access to all you the applications and programs.
  • Click on the Windows Start tab on the taskbar.
  • Open the Control Panel on your screen and go to Default programs.
  • Click on the default e-mail program option present on the left pane from the list of programs.
  • Press the Set this program as a default option and click OK.
  • Open the Set Program access and click on computer defaults
  • Press Custom
  • Click on the right side of the drop-down arrow and go to Choose a default e-mail program.
  • Now, open the Proper email program and then reboot your Sage 50 software.

The solutions proposed in this article will resolve all your Email MAPI Error in the Sage 50 accounting software. These solutions are suggested by Sage certified experts. To connect with them, you should give a call on the toll-free number ☎+1-800-796-0471. This way you can easily get in touch with Accountsportal and they will assist you in rectifying your error.

Contact is one of the best customer support providing consultancy in the world that provides 24*7 services. They provide assistance for various accounting software like Sage. They are known for their exceptional services across the globe. They have a team of highly qualified sage certified experts who have years of experience in handling all types of Sage related issues. You can easily get connected to them by giving a call on their helpline toll-free number ☎+1-800-796-0471. For more information about them, you can visit their website. You can also chat with the Sage experts who are sitting online by the option of Live Chat Support, which is present on the homepage of their website. You can also write an email to their Online Email Support.