QuickBooks business management software is equipped with advanced features and tools that has made it a top preferred software. The software eases in handling many financial operations of your business and saves plenty of time. But there are circumstances when the user report for improper functioning of the software.
Due to technical faults the software restricts the user to access the software. One of the technical query is “ when the user attempts to open the company file in QuickBooks, the application window asks admin log-in credentials”. It asks mainly the password without any other user field although there are many other user ids created.
How does the problem occur?
This QuickBooks issue is encountered by user when the user fails to log into the software when the computer prompts to enter the administrator credentials to go ahead with handling the operations. A message crops up asking to enter the admin password. It does not give an option to the user to select a different user account. It displays only the empty field for admin Password with admin user ID is showcased.
How to Resend Login Credentials for a User?
In case the QuickBooks users fail to remember their User ID or Password, their User ID can be emailed to them and then reset their password again:
- Sign in to QuickBooks Online account.
- Click the Can’t access your account? link.
- Enter the email address or user ID
- Click Continue.
- Verify the email. An email with the user ID and a link to Sign in or Reset your Password is emailed to you. In the confirmation screen the email address is confirmed along with the login credentials.
The above steps are recommended by Intuit customer support. The Steps helps the user to send the login credentials along with the password once again.
For further support you can contact QuickBooks customer care support. The support team is approachable through different modes: Phone, email or live chat. Live chat with an QuickBooks experts helps you to fetch immediate support services.
Also you can connect with other third party QuickBooks technical support agencies. Accountsportal.co is one of the reliable support company that employs highly qualified professionals who have in depth QuickBooks knowledge and are aware of resolution methods for all the critical errors. They assure quick feasible solutions and prompt support. Connect with the support team by calling the toll free phone number that is active round the clock.