QuickBooks desktop software is designed to help the small and medium-sized businesses to handle their finance related matters easily. The customized tools endeavor to make matters easier when dealing with invoices, payrolls, bill payments and so on.
What one needs to remember though, is that there can be errors too, sometimes, which needs to be handled judiciously to ensure we utilize the software to the maximum. Errors, no doubt can be quite frustrating, whatever the kind they are, and an unknown one can be even more problematic until you can figure out what it really indicates.
The license error in QuickBooks can be one such error, where you get an error message with ERROR- 3371, CODE 11118. Such errors can altogether stop your working on the software and can also indicate a damaged file.
What is License error in QuickBooks?
QuickBooks license error means it cannot load license data or the files storing the license information has been damaged or missing. This error will not let you open the company file.
The causes of the error may be due to the latest software updates not being installed, or the license information stored on the hard drive is corrupted or damaged or just missing. Have you done cloning of your computer recently? If not, the problem may be due to several other reasons. Have your license information handy before starting to resolve the issue.
Types of QuickBooks License Error Messages
Error 3371: QuickBooks could not load the license data.
[Error 3371, Status Code -11118] QuickBooks could not load the license data.
[Error: 3371, Status Code -1] QuickBooks could not load the license data.
Resolution of QuickBooks Error 3371:
In case the error has occurred after cloning, try out the below resolution:
- Open and press WINDOW KEY+ R on the keyboard
- When a Window opens, enter ‘C:\PROGRAMDATA\INTUIT\ENTITLEMENTCLIENT\V8
- Windows Explorer opens up. On the open window, select ‘ecml’ file and right-click on it to ‘DELETE’ the file. Close the window.
- Now, ‘RUN’ QuickBooks software and ‘REGISTER’ the software again.
- Open QuickBooks and check if the issue is resolved.
If the problem persists, call the QuickBooks technical support to talk to the helpdesk experts.
Resolution – 2
Sometimes, license errors can happen due to outdated windows or the new updates not installed. Follow the steps below to update.
- On the desktop, click ‘WINDOWS’ icon and open the ‘START’ button
- Click on ‘ALL PROGRAMS’ and select ‘WINDOWS UPDATE’
- Now, check if there are any updates available. If it is available, click on ‘UPDATE’.
- Once UPDATES are done, reinstall the QuickBooks software and check if the error persists.
Usually, license errors occur only after hardware cloning, and the first part of the resolution should have solved the issue. However, if it has not been resolved by reinstalling the software or either by updates, you can call the accounts portal tech support team for guidance regarding the issue.
Sometimes, the issue may be due to a corrupt file or any similar problems associated with the software or the operating system itself. Finding the right cause can help resolve the issue easily.
The QuickBooks tech support teams are available 24 x7 for help and assistance. Just call in on ✆+1-800-796-0471 to talk to the experts. QuickBooks desktop software is a versatile product, helping millions to save hours and energy in dealing with their finance and accounts related matters. With errors resolved successfully, and at the right time, the software can be a boon to the businesses.