When you try to login QuickBooks in Desktop, sometimes an error appears in the QuickBooks program (QuickBooks is not responding/QuickBooks has stopped working). You may experience several problems login into the QuickBooks program which may be because of many internal issues like:
- Too long company name.
- Missing or Damaged a QBWUSER.INI file.
- Corrupt hard drive
- QuickBooks Desktop installation or Damaged program files
- Damaged Operating System
QuickBooks Enterprises: QuickBooks Enterprise is a solution that offers functionality to manage multiple users, location etc. It is a suitable solution for both small to midsize business across the globe.
Error Reason: Most probably this occurs because the browser is holding too many data which is causing some unexpected behavior while using QuickBooks.
Resolution step: To solve the issue, we can try a few troubleshooting steps. Let’s try clearing the app’s cache on your computer. This would remove the temporary files in your computer.
Here’s how you can clear the cache using the QBO Windows app:
- Open your QBO Windows app.
- Click File.
- Choose Clear Cache/Refresh.
- Once done, go to Help and choose Reset App Data.
- Close and reopen the app.
Once you are done, with above steps, please try logging in your online account.
To know more about resolution methods: