How to Fix Errors: 12002, 12007, 12009, 12029, or 12031 When Updating QuickBooks

QuickBooks software is one stop solution offering a comprehensive list of tools and features integrated into the software to make the management of financial tasks on a daily basis easy and quick for the users. However, at times the user might end getting tangled in technical issues and errors with the software which might result in workflow getting interrupted. There are many such errors which occur while the user is updating their QuickBooks software or downloading payroll updates.

Few of these errors are listed below:

  • QuickBooks Error Code 12031
  • QuickBooks Error Code 12029
  • QuickBooks Error Code 12009
  • QuickBooks Error Code 12007
  • QuickBooks Error Code 12002

Causes of QuickBooks

These above-mentioned errors could be a direct result of any of the following illustrated reason:

  • Connectivity Timeout: The network on which the software is not able to establish a connection in time and thus the user ends up with a connectivity timeout issue which interferes while update or downloading process is going on.
  • System Settings: The settings configured with internet and security software might be restricting the software from connecting online.
  • Network Connection Unrecognizable: There are times when the internet connection generally used by the software is not the same which makes it unrecognizable while the software tries to update or download payroll details.
  • Compatibility with 3rd Party Apps: At times while downloading the updates for QuickBooks or payroll user may encounter issue due to the compatibility problem with these 3rd party programs.

Fix QuickBooks Error Codes – 12002, 12007, 12009, 12029 and 12031:

Before proceeding with the resolution for the errors mentioned above, there are few points of consideration to be kept in mind:

  • Ensure that the website like bank sites being accessed is secured and is prefixed with https://. These URLs are secured with an SSL security system. In case of any issue with the same, contact the system network engineer.
  • Keep a check on the SSL (Secure Socket Layer) of the system.
  • Also, ensure that Internet Explorer is set as the default web browser for the software to access.

Resolution for the QuickBooks Error 12002, 12007, 12009, 12029 and 12031:

Once the above-mentioned points have come into play but the error still persists then try the steps displayed below:

  • Close all the windows of QuickBooks software.
  • Navigate to Internet Explorer icon, click on it to open.
  • Locate to Tools tab and then choose Internet Explorer option.
  • Next select Security tab, followed by the Global icon and then proceed to settings of Security tab to ensure it is set at medium-high.
  • Now shift to Content setting and further ensure the tab labelled Content Advisor is set as Enable.
  • Now under Connection tab –
    • If Dial-up node is not being used, then set it as “Never Dial a Connection”
    • If Dial-up is being used then select the appropriate ISP.
    • For LAN settings ensure that the option of Automatically Detect Settings is ticked for future use.
    • Tick marks the box against the ‘Use a Proxy Server’ option.
  • Move to Advanced tab –
    • Move to Restore Advanced Setting and under this locate following options:
      • Use TLS 1.0
      • Use TLS 1.1
      • Use TLS 1.2
    • Tick Use TLS 1.0 option
    • Untick Use TLS 1.1 and TLS 1.2
    • Now close Internet Explorer and reboot the system.
  • Access QuickBooks again to update it – Ensure that the version of QuickBooks being updated is either 2008 or later ones.
  • If the problem still persists, try to configure security software like antivirus and firewall settings to ensure proper access to ports is available.
  • Another trick is to start the Windows in another mode, preferably Safe Mode to update and download the software.
  • Also, try to access the company file in single user mode.
  • The complete and clean scan of the system to detect any errors and start QuickBooks software under Selective startup mode

If the above steps do not help to resolve the QuickBooks errors 12002, 12007, 12009, 12029 and 12031, then try to connect with proficient QuickBooks Error Support team set up by Intuit in order to garner feasible aid for the error. The support team constitutes of experienced QuickBooks technicians that are knowledgeable regarding all the aspects of QuickBooks. However, if the user is locked out to connect with the team due to a long queue then they can try alternative QuickBooks support agencies. Ons such agency is called Accountsportal that can be contacted on their Toll-Free Number – ☎+1-800-796-0471 or user can visit their website for online chat support options – Accountsportal.co.